Doubletree By Hilton London Docklands Riverside

ex. Hilton

265 Rotherhithe Street, London, United Kingdom, SE16 5HWshow map
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Rooms and Guests
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476of 1,087 hotels in London
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

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Overview

The 4-star Doubletree By Hilton London Docklands Riverside Hotel in Newham district offers en-suite guestrooms overlooking the River Thames. Featuring sleek architecture, the hotel is welcoming guests since 1991.

This hotel is about 6 km away from London Eye. Nestled in the business district and 7 km from the city center.

The spectacular hotel provides easy access to banks and exhibition centers.

A 10-minute stroll will take you to Canary Wharf subway station. The property is located within a 10 km distance of London City airport.

Rooms

There are 365 rooms including junior king suite, contemporary flat and city king guest room in Doubletree By Hilton London Docklands Riverside Hotel, where guests can enjoy a captivating view of the canal and make use of an in-room safe, climate control, a kitchenette, a trouser press and a sofa. Offering a traditional interior, the rooms are fitted with simple furnishings and a dishwasher, coffee/tea makers and a fridge for self-catering.

Eat & Drink

The property offers a 24-hour restaurant serving international cuisine. Guests can savor tea, coffee and cocktails in the snack bar. Serving a wide range of dishes, Terrace Restaurant at Hilton London Docklands Riverside and The Grapes can be reached within 5 minutes’ walk.

A full breakfast is served at affordable prices. 

Services

Business guests will appreciate conference equipment, computer equipment and a banqueting hall available on site.

Relax

Doubletree By Hilton London Docklands Riverside Hotel provides babysitting, cots and video games for children. A gym and a fitness centre are among the on-site facilities.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at GBP 16 per day.

Year renovated:   2007.  Number of floors:   6.  Number of rooms:   365.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

GBP 16 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Free shuttle service
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Dinner
  • Coffee/Tea in lobby

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Video games

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • BBQ facilities
  • Solarium
  • Sauna
  • Jacuzzi
  • Library

Room view

  • City view
  • River view
  • Water view

Room features

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchenette

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Cabot PlaceCabot Place2700 ft
Half Moon TheatreHalf Moon Theatre3300 ft
Canary WharfCanary Wharf3400 ftLondon Borough of Tower Hamlets 15 Cabot Square
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Terrace Restaurant at Hilton London Docklands RiversideTerrace Restaurant at Hilton London Docklands Riverside200 ft265 Rotherhithe Street
Gaucho CanaryGaucho Canary1400 ft29 Westferry Circus, Canary Riverside
Royal China - DocklandsRoyal China - Docklands1400 ft30 Westferry Circus
The NarrowThe Narrow2100 ft44, Narrow St
The GrapesThe Grapes1700 ft76 Narrrow Street
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London BridgeLondon Bridge2.3 mi
ExCeL Exhibition CentreExCeL Exhibition Centre2.4 mi
The O2 ArenaThe O2 Arena1.6 mi
ArtcadiaArtcadia1.9 mi
Greenwich ParkGreenwich Park2.5 mi
Surrey QuaysSurrey Quays5000 ft
Canning TownCanning Town1.9 mi
West HamWest Ham2.3 mi
StratfordStratford2.8 mi
Tower of LondonTower of London1.8 miTower Hill
Tower BridgeTower Bridge1.8 miTower Bridge Road
Butler\'s WharfButler\'s Wharf1.7 mioff Shad Thames, Tower Bridge Road SE1
Cutty SarkCutty Sark1.8 miCutty Sark Gardens Greenwich
Tooley StreetTooley Street2.0 mi LondonEngland
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Getting around
Airports
London City Airport (LCY)3.6 mi
London Biggin Hill (BQH)12.4 mi
Train
Fenchurch Street Station2.1 mi
London Bridge Station2.2 mi
Underground
Canada Water4600 ft
Bus
Bus stop3300 ft
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Reviews
7.6
FabulousBased on  1253  reviews

Rating by category:

7.8
Location
8.3
Rooms
9.3
Service
10.0
Dining
  • 5.0
    Guest rating

    Location

    Very dissapointed with this venue- booked a double delux - room had no view and a frosted glass window which opened two inches - no dressing gown/slippers in room as was promised - room uncleaned on our first day until I raised this at reception - stayed at far better Hilton Hotels than this was much higher standards of attnetion to detail

  • 3.2
    Guest rating

    Location

    Slow check in. Dirty carpets. Lock on door broken. Wifi not working. Buffet choice quite bad. Hairs in shower. Other guests complaining.

  • 10.0
    Exclusive

    Such a friendly hotel, everyone made all our party welcome

  • 9.6
    Exclusive

    I loved the hotel, the room, the breakfast. Everything was amazing

    Our balcony needed a clean but that was it

  • 7.8
    Fabulous

    Extremely friendly staff made us feel very welcome. The room was clean and very quiet. Lovely location,looking over the river made the stay really relaxing.

    Nice little swimming pool and jacuzzi, unfortunately not as clean as they should be.

  • 3.8
    Guest rating

    The free shuttle was handy since the tube was really far away. A neat pub a few houses down that served good Thai food and a great pint of cider.

    The bed was very uncomfortable; it squeaked when you moved and you could feel the coils. The bathroom was very small and the toilet was awkwardly placed. No wireless internet internet in the room, no free wireless internet anywhere in the hotel, and you even had to pay for wired internet - which is not something I would have expected for a 4 star hotel and the amount we paid for the room. The breakfast was very pricey and there weren't any other options around, so we ended up heading to the city centre to eat instead. When we were checked it we weren't given any information about the services provided - nor was there much information in the rooms.

  • 10.0
    Exclusive

    My husband & I thought it was comfortable, good restaurant, had all the facilities you needed in the rooms. The staff were friendly and helpful, we also thought the complementary shuttle bus was definetely an advantage from the tube station. Good view from our room. Very good food and choice for breakfast. Will definetely go back to this hotel.

  • 9.6
    Exclusive

    Location was great, situated on the bank of the Thames. Food was good and the staff very friendly and helpful.

  • 7.4
    Very good

    Staff were very friendly and helpful, the view from the large terrace overlooking the Thames was great, and the breakfast was very good.

    Too far from underground station in the evening.

  • 6.6
    Good

    It was clean and friendly.

    The breakfast service was poor, you had to stack your own plate with food while their catering staff stood around chatting, I didn't feel very welcome. I expected for the price I paid I would at least have my breakfast brought to the table. There also seemed to be a Hilton courtesy bus floating around London which I was never told about, it might have been quite useful for me.

  • 9.2
    Superb

    The hotel was very comfortable and the courtesy bus to the tube/bus station meant that any excursion could be planned easily.Breakfast was varied and very enjoyable.

    Very quiet area so nothing much to do outside of the hotel.without travelling on bus/tube.

  • 10.0
    Exclusive

    We liked the excellent service and facilities available

  • 9.6
    Exclusive

    The staff were friendly and very helpful with any questions we had for them. The rooms were lovely and we ate in the bar on our first day - the food was quick to be served and most delicious. Liked the location as we were going to the 02 to see a concert. We were able to get the ferry across the Thames and then the London Clipper straight to the 02 - a most pleasant way to travel. We would recommend this hotel to anyone planning a trip to London as even though it is not in the city centre it is within easy reach of the tube station and the hotel provides a free shuttle bus to and from the tube.

  • 9.6
    Exclusive

    The staff are excellent-the hotels decor has seen better days but that would not stop me going again. Breakfast is gorgeous and all the staff have a smile for you and they could teach staff at other hotels a thing or two! We have stayed in some beautiful hotels with awful staff-if you want reasonably priced good quality hotel with great views, great service and a fantastic location then use this hotel. There is a bus service to Canada Water every 15 mins which was great and saved our feet! Oh and the hotel sends emails regarding any possible upgrades before your stay-tick them all you might get a nice surprise for a great price.

    I'm a bit of a perfectionist-the decor has seen better days but just needs a general refurbishment-the quality of the staff more than make up for it.

  • 8.2
    Fabulous

    The staff were really helpful and even gave me free use of a room after i had checked out, following the London marathon. I really appreciated the use of a hot shower.

    Someone had smoked in the room so there was a stale smell. Also quite expensive, although I guess thats London prices.

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Highlights
TripAdvisor Traveler Rating
read all 2400 verified reviews
TripAdvisor Traveler Rating
476of 1,087 hotels in London
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
London City Airport (LCY)3.6 mi
London Biggin Hill (BQH)12.4 mi
Train
Fenchurch Street Station2.1 mi
London Bridge Station2.2 mi
Underground
Canada Water4600 ft
Bus
Bus stop3300 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room